Chris is a proud alumnus of both Duke University and Harvard Business School. Chris Kempczinski Chris Kempczinski is an Influencer. Where do we have credibility to speak and stand behind our values and commitments? In this role, he was responsible for leading global strategic planning and was instrumental in the rapid scaling of McDelivery from a $1 billion business to more than $4 billion in 3 years. As President and CEO of McDonalds, Chris leads the millions of dedicated McFamily members who help create delicious, feel-good moments for everyone. Emilee has also worked in management consulting with Accenture and Mercer, where she coached executives and consulted for organizations around the world focused on building a Human Capital Strategy and Change Management practice and implementing numerous large-scale organizational changes. I did spend time up front providing a framework a list of five things to help guide those decisions: Were all in this together. Any time youre in a crisis, you can get a little bit short-term focused. If you have the golden arches outside your door, youre serving the core menu. Please try again later. He is also on the Board of Directors for Paradigm for Parity; and on the Advisory Council for Diversity MBA. Marion oversees McDonalds Global Supply Chain and is responsible for developing and executing sustainable sourcing strategies across the companys supply chain footprint. She also advises both the Board of Directors and CEO. One of our values is that we open our doors to everyone. Please email us at: More than 30,000 McDonalds locations around the world now offer delivery. We had the worst quarter in the history of McDonalds in the second quarter of last year. First, we have the four pillars of what we call our Corporate Leadership Platform: supporting local farmers and local sourcing, protecting our planet, serving our communities in times of need, and providing jobs and opportunity. Mr. Kempczinski had barely warmed his chair in the job when the pandemic struck, closing restaurants around the world seemingly overnight. From there, he moved on to roles of increasing scope and responsibilities that included regional and international leadership such as Vice President & General Manager of the Indianapolis Region and Managing Director, McDonalds Korea. A big learning for me was realizing that there is no such thing as overcommunicating. In his most recent position, CEO of McDonalds UK & Ireland, Paul led the business through a period of strong and sustainable growth, delivering successful customer-led plans including the launch of McDelivery and the evolution of the at home service. How do you think youve improved the companys marketing since you became CEO? (200003), Boston Consulting Group [Many] decisions were left to the field and I think ultimately that proved to be quite successful for us.What is one misconception about retail that you would love to debunk for everyone? Senior Vice President, Corporate Controller, Reggie Miller As McDonalds Executive Vice President and Chief Customer Officer, Manu Steijaert leads the Customer Experience team focused on transforming how customers engage with the McDonalds Brand. Were making sure that were continuing to offer a better experience on these than anybody else. Outside of McDonalds, Chris serves on the Board of Directors for Procter & Gamble. Its not about you. Subscribed to {PRACTICE_NAME} email alerts. Executive Vice President and Chief Financial Officer, Executive Vice President, Chief Legal Officer and Corporate Secretary, Executive Vice President and Global Chief Information Officer, Jill McDonald During this first year, Mr. Kempczinski has proven agile in his role and is firmly focused on the path ahead, having refreshed the companys values over the summer and recently launching McDonalds new growth strategy, Accelerating the Arches. Heidi is a member of the Board of Directors for the Midtown Educational Foundation, Skills for Chicagolands Future, and the Human Resources Policy Association. Catherine lives in Illinois with her husband Brian Giffin and their four children. For more information on how to manage cookies, please read our cookie policy. Leadership McDonald's CEO Chris Kempczinski apologizes for his text to Chicago's mayor "Those comments were wrong," he said in a video to the system amid a furor over the message, which appeared to blame parents for shooting deaths of two kids. She first joined McDonalds as Chief Marketing Officer for our UK business and Northern Europe. That was the direction that I gave to the system. So what do you do? Bethany Tate Cornell joined McDonalds in November 2020 as Sr. Vice President - Chief Learning and Development Officer, leading the talent development strategy for McDonalds internal global workforce and corporate owned restaurants. Heidi holds a bachelor's degree from Oberlin College in political science and East Asian studies and earned a master's degree in human resources and industrial relations from the University of Minnesota. If we have that level of consumer engagement on our app, could we do even more for them? Chris has more than 25 years of experience working in premier global consumer companies. Reggie began his career at McDonalds in November 2020. Im hoping its going to stick around. I graduated from college in 91right around the time Nelson Mandela had been released from prison, become President of the ANC, and started negotiations to end apartheid. I think for us, to be honest, we just had to catch up. Ive taken different lessons from all the leaders Ive worked for and admired. Mr. Kempczinski wasnt new to the company but unlike previous chief executives, he hadnt joined the restaurant giant decades earlier, either. But the flip side is that theres also greater authenticity. All Rights Reserved. Early on, there was a lot of trepidation: Well, we dont want to be seen as somehow capitalizing on the pandemic. But our communities wanted to understand how companies like McDonalds were supporting them, and our purpose of feeding and fostering communities was so aligned with the need of the moment. Senior Vice President, Chief Learning and Development Officer, Catherine Hoovel Chris Kempczinski: Its true; we get asked to speak out on almost any topic. Steve was at the company for 20 years. There he served in a similar capacity, responsible for the Communications function and the PepsiCo Foundation, and worked closely with the companys Sustainability and Government Affairs teams. Prior to joining McDonalds in 1997, he worked for 11 years in Ernst & Youngs audit and mergers & acquisitions practices. Going forward, we expect that many delivery orders will be placed on our own MyMcDonalds platform, providing us with important data to understand our customers preferences and cravings. Put simply, he is a leader who at his core "cares a lot." Previously, Kevin served as McDonalds Chief Financial Officer for more than 7 years, overseeing accounting, internal audit, treasury, tax, global business services and investor relations functions. Prior to her time at Boeing, Heidi led human resources, internal services and quality for Insitua start-up pioneer in the design, development, production and operation of unmanned aircraft systems. Outside of McDonalds, Chris serves on the Board of Directors for Procter & Gamble. Full Bio Lori Esposito Murray President CED And in many cases, it's that little bit of that odd juxtaposition that creates interest. The whole world was in crisis mode, but Chriss calm demeanor and thoughtful approach ensured that as a team we could implement the swiftest operational transformation in our history to protect restaurant. Married, with 2 children, Holds an MBA from Harvard Business School and a bachelors degree from Duke University, McDonalds Ray Kroc left a legacy. In just four years, he had clearly made a mark. Bethany served as on-site executive with oversight and accountability for the Boeing Leadership Center (BLC) and campus. So, credit to the team for getting on that one early. In the US, we gave out roughly 12 million free meals to first responders. I wouldnt be a Duke fan if I didnt take some lessons from Coach K. His ability to forge a sense of comradery among his players holds lessons for any leader. She has also served as the US Global Womens Leadership Network Co-Vice Chair. McDonald's CEO Chris Kempczinski is trying to change the company's culture after taking the reins in November. Your investments in Drive Thru and digital in restaurants have proven to be fortuitous, even prescient, amid the pandemic. Senior Vice President, Chief Learning and Development Officer. It goes back to credibility. Ians team ensures the optimal allocation of resources, and at the same time, effectively manages risk through strong controls and fiscal discipline. He was appointed Vice President Finance of the UK business 2008. Prior to becoming CEO, Chris served as President of McDonalds USA, leading the business operations of approximately 14,000 McDonalds restaurants throughout the United States. In this current environment, all companies are being asked to define their mission, their higher purpose. As Chief Communications Officer at McDonalds, Michael Gonda is responsible for driving integrated communications strategies that focus on protecting and advancing the reputation of the company globally. While at Boeing, Bethany led global expansion of Boeing Learning portfolio including two global learning campuses (UK, Singapore), increased local offerings and reach 3x, launched Boeing Learning Ambassador network of 100+ non-HR leaders in all non-US regions. The Wall Street Journal reported Sunday that under Kempczinski's predecessor,. Senior Vice President, Chief Communications Officer. Following three years at Saatchi & Saatchi, she joined PepsiCo and led marketing and innovation for Gatorade. In July, in response to the killing of George Floyd, McDonalds posted a video titled, They were one of us. How do you view the responsibility of brands such as McDonalds to take a stand on social issues?It all connects to what you stand for as a company. Executive Vice President and President, International Operated Markets. My guiding light has been to make sure were keeping the long-term in mind and to ensure were as transparent and authentic with people as possible. Project leader and consultant Chris Kempczinski had been at McDonald's less than five years when he was named president and CEO, in November 2019, rising to the top job after his predecessor was fired for violating company policy on personal conduct. Chris is responsible for driving McDonald's growth strategy, Accelerating the Arches, and ensuring that the Company's values are . Im hoping its going to stick around. You also have to acknowledge there are things that we dont know. As McDonalds Vice President, Global Chief Diversity, Equity, and Inclusion Officer, Reginald J. Miller oversees the companys global I&D strategy with a focus on transformational change around the world. In November 2019, Mr. Kempczinski became President and Chief Executive Officer of McDonalds, the worlds largest restaurant company. She joined McDonalds from The Boeing Company, where she served as Senior Vice President of Human Resources since 2016. If its available, I like a blueberry muffin with that. According to Forbes magazine, his total net worth equates to a whopping figure of $2.8 Billion dollars as of March 2013 (Fontevecchia, 2013). Imagine if we could engage with all of those customers, or even just the majority of those customers, on our app. I wanted to make that set of expectations very clear at the beginning of my tenure so that this was not a moment to reconsider what we stood for. Heres how we think about it. So says Chris Kempczinski, President and CEO of McDonald's Corporation, in this interview with Dr. Lori Esposito Murray, President of the Committee for Economic Development, the public policy center of The Conference Board (CED). As President, McDonald's USA, Christopher Kempczinski's salary was $4,678,340 in 2018. Definitely one of the things thats gained focus is the need for communication. Her team leverages the scale of $50 billion spend in food, packaging, logistics, toys, technology, equipment and other services while driving safety, quality and sustainability leadership in the industry. To lead, you have to be out there talking a lot and, in some cases, saying the same message over and over and over. We think we can get even fasterand were also thinking about ways that the digital experience might work in drive-thru. In 2012, Paul was promoted to the position of Senior Vice President, Chief Financial Officer, with additional responsibility for the companys Development and Supply Chain functions. Friday evening news briefing: Ukrainian flags raised in Kherson . new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0], Our purpose is to feed and foster communities, now more than ever. Prior to PepsiCo, Jon spent the majority of his career at Disney/ABC, traveling the world as the Executive Producer on some of the most influential news programs, including World News Tonight and This Week, winning numerous Emmy Awards for groundbreaking coverage. Executive Vice President and Chief Customer Officer, Executive Vice President and Global Chief People Officer, Executive Vice President and Global Chief Impact Officer, Executive Vice President and Global Chief Supply Chain Officer, Vice President, Strategic Alignment and Chief of Staff, Office of the CEO, Senior Executive Vice President, Strategic Initiatives, Ian Borden Put simply, he is a leader who at his core "cares a lot." So, we put about $1 billion of liquidity into the system. You cant ever coast. She lives in Chicago with her husband and three children. Corporate Senior Vice President, International Operated Markets. This article was edited by Monica Toriello, an executive editor in the New York office. Prior to McDonalds, Mark was a Principal and core member of the consumer practice at The Boston Consulting Group. As Executive Vice President and Global Chief Impact Officer, Jon is leading the effort to harness the unmatched scale and reach of McDonalds to affect purposeful change around the world. Manu is fluent in Dutch, English, French and German. He is a strong advocate of the power of the McDonalds three-legged stool and what can be achieved through collaboration between DL partners, suppliers, and corporate teams. CIO Fletcher Previn and his team compressed 10 years of strategy into 10 weeks of execution, reports Philip Delves Broughton. And were definitely doubling down on those. I didnt think that we had contemporized our approach to marketing. McKinsey: Youve had quite the baptism by fire. It was a tough test for any new CEO. He previously served as Vice President of Weber Shandwick, a leading global public relations firm, where he supported some of the worlds largest brands with issues management and corporate communications. Prior to McDonalds, Bethany spent 30 years leading talent development and learning innovations at six companies, including Boeing, GE, Gap, Ethan Allen, IBM and The Interlock Group. Sometimes, having the visibility of McDonalds can be a burden, can make for an easy target. In this role, Ian delivered sustained business momentum, improved customer trust, and grew share across the market segment through a strong focus on the Accelerating the Arches growth strategy, including digital, delivery and restaurant modernization initiatives. Catherines background also includes time in the U.S. Cornell serves as an alumni board member and student mentor for Ithaca College Park School of Communications. She serves on the Chief Learning and Talent Officer Board of The Institute for Corporate Productivity (i4cp), focusing on global issues for learning and talent. Yes. (201517), Kraft Heinz He is a born leader who is multi-talented and come across to many of us as a charismatic leader who plays a major impact on the economic success of the Las Vegas Strip. Desiree grew and strengthened a high-performing legal team, effectively aligning legal objectives to meet business objectives, and served as a trusted advisor to the leadership team and Board of Directors. Weve been in the Drive Thru business for decades, so I dont want to say that we had any foresight in that. Not any of the other sauces; just straight-up ketchup. (19972000), Serves as a trustee of Ronald McDonald House Charities, Eats McDonalds food five days a week; favorite menu items are Filet-O-Fish and the Vanilla Cone. Worlds largest restaurant company you can get a little bit short-term focused now offer delivery and the!, you can get even fasterand were also thinking about ways that the digital might! 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