I am posting this to be warning to other people as to be careful because their ideas may be good, but their presentations are greatly lacking. Isla Mujeres airport is 0.5 km from the 5-star property, which lies in the Costa Mujeres district. We require a minimum of 36 persons to rent the island which includes the use of 18 cabanas based on double occupancy. Please note, guests may experience noise or disruption at certain points throughout this timeframe. All rights reserved. Bring valid photo ID and check-in at the concierge desk. Third and Fourth persons sharing the same room pay the same rate per person. 5-star venue in Cancun. Yes, guests of Dreams Playa Mujeres Golf & Spa Resort Cancun can work out with fitness classes and yoga classes. of the guest is required upon check-in. Travel documents will not be issued until full payment with cleared funds is received. Children (Ages 2-12) get 30% off when staying in the same room with one adult based on double occupancy. Kindly note: Island Rentals, Overwater Villa and Group bookings of 16 or more persons adhere to different Non-refundable balance and/or deposit requirements. We know, we know rules ruin everything. Thank You Mala for helping us through the process. If you are required to be quarantined while at the resort for an extended period of time, you will be billed for accommodations, meals, etc., to be paid at checkout. Enjoy an all-inclusive daycation for the whole family at Dreams Vallarta Bay Resort & Spa, set on a golden sand beach just 15 minutes from Puerto Vallarta International Airport and 5 minutes from downtown, overlooking Banderas Bay and the Sierra Madres. This AAA Four Diamond resort features outdoor beachfront pools for kids and adults, a waterslide, and a kids' activity club with a rock wall. Dreams Playa Mujeres Golf & Spa Resort Cancun, Dreams Playa Mujeres Golf & Spa Guest Services, Lote Rth-7-Pm-Ii, Lte1, Mz 1, Smz 3, Cancun, Mexico, Blvd Kukulcan Km. What payment methods are accepted in Dreams Playa Mujeres Golf & Spa Resort? Belize Internet Marketing & Website Design, We accommodate adults only and guests must be 18 years of age or older to book and stay at Coco Plum Island. For group bookings with 16 or more persons: It is best to reserve the villa 12 - 18 months in advance of your stay. Dreams Playa Mujeres Golf & Spa Resort. Check out the most frequently asked questions about our hotels below. What dining options are available at Dreams Playa Mujeres Golf & Spa Resort? Rescheduling Cost for such request is as follows: 120 or more days prior to arrival date, guest will be subject to a US$100.00 rescheduling fee. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. We cannot guarantee the clarity of the ocean at all times as a result of weather. You can split your vacation between both Belizean Dreams and Coco Plum Island by booking a combination stay. Design by Amadeus Hospitality, Daily morning coffee or tea from Natura Cafe (1 per person, per day), Lincoln house car use within a three-mile radius (drop-off, based on availability), Wi-Fi for multiple devices throughout the hotel. Credit card charges are subject to additional currency conversion or foreign charge fees by the bank or credit card Company, which are not within the Hotels control. All Date Change Requests must be made in writing and are subject to availability and managements approval. In-house World restaurant serves international cuisine for breakfast, and dinner can be enjoyed at Gaucho Grill. Even in case of tour for which the payment was made in foreign currency with or without part payment in Indian rupees, the said refund shall be made only in Indian rupees at the prevailing buying rate of exchange on the date of refund as per existing Rules & Regulations. Dreams Playa Mujeres Golf And Spa Resort All Inclusive. Kids 5 years and under are charged US$75 per night (inclusive of local flights). At what time does the pool open each day? 60 days or less will NOT be entitled to any change of date option. Accordingly, our travel consultant shall advice you the amounts payable at the time of booking. Package tours must be chosen according to our daily tour schedule. You can engage in various activities, such as kayaking, sailing and archery. Do I need a credit card for an online reservation? Please see those sections for details. Our company has made one of the best approaches towards customers that we supply premier quality products. This website uses cookies to improve your experience while you navigate through the website. Since then, Face Impex has uplifted into one of the top-tier suppliers of Ceramic and Porcelain tiles products. Do your part to preserving world order by keeping these guidelines in mind when booking your stay at Dream Nashville. All guests acknowledge and agree that they are fully aware of the contagious nature and effects of COVID-19 and voluntarily assume that risk and responsibility and further agree that they will release, indemnify and hold harmless Belizean Dreams Resort, and their respective parent corporations, affiliates, subsidiaries insurers, directors, officers, employees, managers, successors, assigns, agents and representatives, against any claims and/or damages whatsoever, including legal fees relating to any infection, transmission, health condition influenced or otherwise impacted or complication by COVID-19. All expenses associated with Guests moving from Low to High Season will be expected to pay the difference. 120 or more days prior to arrival date, guests will be subject to a US$50.00 rescheduling fee at each resort. / Trips shortened as a result of or due, but not limited, to airline delays, strikes, world events, no-shows, premature departures, personal issues, inclement weather, pandemics such as COVID-19 and/or acts of God, including hurricanes are NON-refundable and NON-transferable. Overwater Villa is not available during the week of Easter. CHECK IN POLICIES If they are not labeled as such, you cannot derive any rights in the event of obvious errors or mistakes. We require the standard 25% deposit at the time of reservation. My husband and I have tried to sell the 4 timeshares we had. (Read about. There is a $200 USD/$400.00 BZE administration fee for all cancellations; this fee will be deducted. Which so far have not returned call.I'm starting to wonder if their still in business. Early check-in is extended complimentary based on availability. There is a 7 nights/ 8 days minimum stay on all packages between Christmas (including the week before & after Christmas) & New Year (including the week after) and Easter Holiday (including the week before Easter)** and Thanksgiving week which also requires a 7 nights/ 8 days minimum stay. Join our community to receive the latest deals, exclusive discounts & travel inspiration! 269, Puerto Aventuras, Mexico; Dreams Aventuras Riviera Maya reservations available at 'rooms', Dreams Aventuras Riviera Maya phone number isn't available on our site, if you want to call Dreams Aventuras Riviera Maya visit site of a hotel, Dreams Aventuras Riviera Maya Resort Deals, Guest reviews are submitted by our customers after their stay at Dreams Aventuras Riviera Maya. 31-89 days prior to arrival date, guest will be subject to a US$450.00 rescheduling fee. Ready to Book Your Experiences? If Service Tax (GST) is imposed on a supply of Services made pursuant to a booking, the recipient of that supply of Services i.e. If you continue to use this site, we will assume that you are happy with it. A credit card and valid picture I.D. Credit cards will be shredded after (7) days. Many of our locations do accept pets for an additional fee, but please be sure to view the hotels Pet Policy carefully prior to making your reservations. All rates are in USD and includes all taxes/fees. Find a Dreams Los Cabos Suites Golf Resort & Spa cancellation policy that works for you From 6 April 2020, your chosen cancellation policy will apply, regardless of Coronavirus. We recommend booking a free cancellation option in case your travel plans need to change. Read more Please check your booking conditions We, on the other hand would not recommend Dreams - the last two times at a Dreams resort (both in DR) they both ran out of vodka at least twice during the weeks, service was very sub-par and made our minds to not book a dreams resort again - we have been to approx. Contact the Reservation Team if you need help booking your stay. Can I store my bag in Dreams Playa Mujeres Golf & Spa Resort Cancun? 61-89 days prior to arrival date, guest will be subject to a US$225.00 rescheduling fee; 60 days or less will NOT be entitled to any change of date option. Accepted currency: U.S. If you are placed into quarantine, our cancellation and rescheduling policies still apply. What is the cancellation policy for Dream Hotels? Out in Dreams has the right to forfeit the booking amounts and recover cancellation charges in the event: (a) the tour/booking is cancelled by the Client (including on grounds of medical reasons); and/or (b) non-adherence of payment schedule as intimated by the travel consultant to the Client. Thank you for the opportunity to respond, Currently, Mr. ****** account is active and being advertised for sale of his vacation property. Yes, Dreams Vista Cancun Golf & Spa Resort - All Inclusive offers free cancellation on select room rates, because flexibility matters! We cannot guarantee the clarity of the ocean at all times as a result of weather. HOTEL CHECK-IN/CHECK-OUT Cancellable Reservations. CHECK IN POLICIES. We finally found a legitimate company who does exactly what they say! We did appreciate the time spent learning about the vacation options and we use your company in the future. You can cancel your booking online for a full refund back to your original payment method or for ResortPass Credit to use another time. Non-refundable balance (check or wire transfer only) is due 120 days prior to arrival. How refreshing to find that in the timeshare industry! How secure is your website? Because we are all inclusive property, we advise against tipping individually on a daily basis so that you do not have to worry about carrying cash/credit cards with you. If you cancel less than 24 hours before the experiences start time, the amount you paid will not be refunded. (855) 572-4975. Exact dates for specialty/a la carte tours (any adventures outside of scheduled package trips) and massages will be confirmed upon arrival, as they are scheduled by the Front Desk. If your plans change, you can cancel free of charge until free cancellation expires. Belize is located in the jungle tropics, known for its melting pot of diverse cultures and pristine one of a kind landscape, architectures, flora and fauna. Unused portions of Packages (meals and/or activities etc.) Prepaid Reservations. Rescheduling Cost for such request is as follows*: *Policy Exception: Date Change Requests on bookings made for stays between Christmas (including the week before & after Christmas) & New Year (including the week after) and Easter Holiday (including the week before Easter) will be subject to the following changes in the above policy:**. We are not affiliated with Belize Travel Insurance. Rooms may not be available until after the reserved hotel's designated check-in time. All BEAUTIFUL, including location and food. Having Trouble Finding Availability? For non-US hotels, the rate confirmed in USD may be converted to local currency by the Hotel at the time of your stay, based on the exchange rate used by the Hotel and the rate is subject to exchange rate fluctuations. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Guests can enjoy their morning meal in the restaurant. Non-refundable balance is due 30 days prior to arrival. It is recommended that guests purchase a comprehensive travel insurance policy at the time of your booking to protect you against illness, injury, loss of personal items and baggage, cancellation, and other travel contingencies. Because we are all inclusive property, we advise against tipping individually on a daily basis so that you do not have to worry about carrying cash/credit cards with you while you are enjoying your vacation. Wind through Costa Ricas tropical rainforest and discover Dreams Las Mareas Costa Rica, an emerald hideaway on Playa El Jobo. Room upgrade are subject to availability. Offering a separate toilet and a shower, the bathrooms are appointed with a hairdryer and bathrobes. The Lodge will be making several enhancements from August 1-21, 2022. The card will be authorized at check-in for the estimated amount of your entire stay (room, Facilities Fee, an amount for incidentals, plus applicable taxes) and a deposit for incidental charges will be taken. Location of the hotel in marina area. Pets may not be left unattended at any time. If you are required to be quarantined while at the resort for an extended period of time, you will be billed for accommodations, meals, etc., to be paid at checkout. Where is the Dreams Playa Mujeres Golf & Spa? He said, based on the location of the timeshare in Orange County, Orlando, they should be able to sell it easily withing 6-9 months. These charges can be up to 100% of the cost of the booking, regardless of whether travel has commenced or not. How can I reserve a group of rooms together? And, with award-winning Pevonia That ones a must everywhere.). My family had a great time in Orlando. 31-89 days prior to arrival date, admin fee will be deducted from the deposit, 50% of this balance will be refunded. Dream keeps detailed records of all found items, and will make a reasonable effort to contact the guest if an item is left in the hotels guest room after the guest has checked-out which will be placed in our Lost & Found safety box. When he found the only one sale. These cookies will be stored in your browser only with your consent. I was contacted by resort cancellation services about the sale of our timeshare. Customer service is our number one top priority here at Resort CS and we take our customers very seriously. Phone: +1 212-474-9800 Nestled away on your own dedicated beach area within a tranquil gated community, All prices are subject to availability and can be withdrawn or varied without notice. Each of the properties in our Dream Hotels collection is committed to the highest levels of customer care before, during and after your stay. Cancellation on booking made for stays between Christmas (including the week before & after Christmas) & New Year (including the week after) and Easter Holiday (including the week before Easter) will be subject to the following changes in the above policy:**. It was a quick sale just as promised. Our hotels are committed to helping you stay connected. The latest promotion from Dreams Resorts & Spas can help make your next all-inclusive vacation dream a reality. But opting out of some of these cookies may have an effect on your browsing experience. Additional specialty tours to the jungle and to the reef can be arranged for an additional fee, please contact us. Please wait, we're checking available rooms for you. Guests are required to follow Check-In protocol and requirements, if they do not do so, they will not be allowed to Check-In and will be escorted from the resort. Were really excited about them, can you tell? ? 61-89 days prior to arrival date, guest will be subject to a US$450.00 rescheduling fee; 60 days or less will NOT be entitled to any change of date option. All cancellations must be received in writing and confirmed by our resort to be considered valid/effective. Should any guests lose personal belongings, if recovered, the item will be recorded as found. Acceptable forms of identification include a drivers license, passport, and proof-of-age card. Their ideas may be good and could work, but they showed us was not up to the expectations of their product. However, if you know in advance that you will be arriving after-hours, please make a note of this at the time of your reservation its not required, but its polite. Posting guidelines Get notified about new answers to your questions. hotel-in-cancun.com. The actual amount is left totally to your discretion and dependent upon the quality of service. Cabana is not confirmed until we receive a deposit. However, all remaining balances are charged through our local bank in Belize. Hotel Reservation Network | 2023 For a full refund, you must cancel at least 24 hours before the experiences start time. If the airfare increases after your package is booked, the package rate will increase to reflect those changes. Your cancellation request will be handled by the property based on your chosen policy and mandatory consumer law, where applicable. All reservations that are guaranteed with a credit card are held for late arrivals. (Read about entry requirements on our website). Should you depart early before the departure date confirmed for any reason, the Hotel may impose an early departure fee. Thank you so much resort cancellation services and Mala for being such a huge help we can't thank you enough !! Reservations made less than 30 days prior to arrival are to be paid in full upon receipt of confirmation. View all photos Find a cancellation policy that works for you. Is it possible to cancel my booking at Dreams Playa Mujeres Golf & Spa Resort Cancun? Adult rates apply for all packages since we are an adults only resort. Some units have views of the sea. Marc's voicemail is full so could not leave message today and customer service who never answers, all u get is recording stating all their reps are busy with other callers so left message with them. Located on the sandy beach, this hotel comes with a business centre featuring a xerox and a work desk. Belize is located in the jungle tropics, known for its melting pot of diverse cultures and pristine one of a kind landscape, architectures, flora and fauna. Where is the Dreams Aventuras Riviera Maya? The bartender reserves the right to refuse service to anyone who has clearly exceeded their limit. The hotel offers a great selection of excellent rooms. Check-out: 11:00am. The taxes, service charges and value added tax shown on your e-mail confirmation are those currently in effect. We will be assessing this recording and handle this closer accordingly to ensure this absolutely does not happen again. We apologize for this unacceptable behavior that you received. Surrounded by lush 25% deposit is due at the time of booking. For bookings made on or after 6 April 2020, we advise you to consider the risk of Coronavirus (COVID-19) and associated government measures. From 6 April 2020, your chosen cancellation policy will apply, regardless of Coronavirus. With a white sand beach, beach massages, and sun loungers, this resort is the perfect place to soak up some sun. Guests moving from High to Low Season will not be compensated for the difference. Is there a workspace in the rooms of Dreams Playa Mujeres Golf & Spa Resort? Non-refundable balance is due 120 days prior to arrival. However, all remaining balances are charged through our local bank in Belize. Instead, we strongly suggest that you finalize your tips at the front desk upon checkout where you are able to write your specific instructions regarding your tip amount and how you would like it to be distributed along with your signature. At the time of your new rescheduled dates, applicable package changes and rate increases will apply. We were given a junior suite on arrival, it was large. The chit also has a line for tips, but once again, tipping is not mandatory and is based on your discretion as explained above. All Rights Reserved. Due to the fact that island rentals are discounted for an entire island buyout, neither specials nor travel agent commissions are applicable for the Island Rental Package. A comfortable stay at the property awaits you with a wellness centre featuring a beauty therapy, pedicure and manicure. Customer services here at RCS is our top priority, we have spoken to Ms. ********** gave the correct info for the CS department and when over the marketing process with her, answered all her questions and concern. 35 + AL's for reference Report inappropriate content OttawaKristie Ottawa All Rights Reserved. Find a Dreams Playa Mujeres Golf & Spa cancellation policy that works for you From 6 April 2020, your chosen cancellation policy will apply, regardless of Coronavirus. All Rights Reserved. Kindly note:Island Rentals, Overwater Villa and Group bookings of 16 or more persons have balance due dates that differ from cabana bookings balance due dates. Request Rate Quote From Our Reservation Team, Contact us if your dates are unavailable or say "Enquire. Kindly note: Island Rentals, Overwater Villa and Group bookings have balance due dates that differ from cabana booking balance due dates. We want to thank Teresa for assisting us in getting out of all 4 timeshares and getting our money back from the other companies. If you dont book a flexible rate, you may not be entitled to a refund. Payment methods available in Dreams Playa Mujeres Golf & Spa Resort include Mastercard, Visa and American Express. Face Impex is one of the Face group of companies that begin in 2006. 120 or more days prior to arrival date, guest will be subject to a US$100.00 rescheduling fee; 90-119 days prior to arrival date, guest will be subject to a US$300.00 rescheduling fee; 31-89 days prior to arrival date, guest will be subject to a US$450.00 rescheduling fee; 30 days or less will NOT be entitled to any change of date option. We recommend booking a free cancellation option in case your travel plans need to change. If we are unable to collect the funds of your final balance 10 days after the balance is due your reservation(s) will be cancelled. Adults (Ages 13+) get 20% off when staying in the same room with two adults. After speaking with so many listing companies in the past my husband and I were extremely skeptical in moving forward with another company however they ensured to educate us on the difference between listing companies and a resale with with our resort developer which is how we purchased making it make much more sense. We signed up with RCS January 2022 for them to help us get out of our timeshare. 31-89 days prior to arrival date, admin fee (US$100 per resort) will be deducted from the deposit, 50% of this balance will be refunded. Where can I find more information about franchise opportunities? It is mandatory to procure user consent prior to running these cookies on your website. Guided by our purpose of care and in listening to our guests, Hyatt hotels provide rates with flexible cancellation options to help give you peace of mind when making travel plans. The food was good and the staff was friendly. Coco Plum Island Resort cannot accept responsibility for any delay, inconvenience, damaged possessions, sickness or additional expenses incurred which may be caused either directly or indirectly by events outside our control such as weather, late arrival of flights, pandemics such as COVID-19 or acts of God. Email: info@dreamhotelgroup.com, document.write(new Date().getFullYear()); Dream Hotel Group, LLC. Package tours as well as tours included in. Email: [emailprotected], document.write(new Date().getFullYear()); Dream Hotel Group, LLC. Get answers from Dreams Playa Mujeres Golf & Spa Resort staff and past guests. All charges to international cards are processed in Belize and will be in Belize Dollars as that is our Countrys currency. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Yes, some of the rooms at Dreams Playa Mujeres Golf & Spa Resort come with a workspace. Dreams Playa Mujeres Golf & Spa Resort has a beach bar with refreshing drinks. I let them know that is a huge difference between the resorts and how quickly they sell and for how much. Located close to Sirenis Aquagames Water Park, Dreams Punta Cana Resort & Spa - All Inclusive provides 9 holes of golf, a nightclub, and 3 poolside bars. Except for stays between Christmas (including the week before & after Christmas) & New Year (including the week after),** which requires payment in full 60 days prior to arrival. You can join diving, lawn tennis and mini golf at the accommodation, and bicycles are available for rent. Some rooms of Dreams Playa Mujeres Golf & Spa welcome guests with the following facilities: Does Dreams Playa Mujeres Golf & Spa Resort offer an airport shuttle? Dreams Resorts & Spas are committed to redefining and elevating the all-inclusive resort experience. If you dont book a flexible rate, you may not be entitled to a refund. But once I paid them the money, they stopped responding to calls. A minimum of a 14 night stay is required to book the Inland + Island package with Belizean Dreams Resort (discontinued on 9/1/2022) or a combination stay with our sister properties between Christmas (including the week before & after Christmas) & New Year (including the week after).**. Dreams Playa Mujeres Golf & Spa Resort is placed in a beach area of Cancun, within 7 km to El Malecon and in 17 minutes' walk from Beach at the Dreams Playa Mujeres Resort & Spa. The initial deposit payment may be automatically charged via our booking engine, which charges in US currency or the deposit may be charged through our local bank in Belize Dollars utilizing a Standard Exchange Rate (US$1 = BZ$2) and as such, are subject to exchange rate variances. * Kindly note that this local airfare is subject to change. Kindly note that children are allowed at Coco Plum Island if the entire. Operating Coco Plum Island is a team effort which involves a lot of behind-the-scenes staff along with our awesome front line personnel and we believe that everyone plays an important role in your stay with us. At which time, based on our policies, there will be no refund as your reservation(s) would be less than 30 days prior to your arrival date or less than 60 days for stays between Christmas (including the week before & after Christmas) & New Year (including the week after),** which require payment in full 60 days prior to arrival. Trips cancelled as a result of, or due to, airline delays, strikes, sickness, world events, no-shows, premature departures, personal issues and/or as result of inclement weather, pandemics such as COVID-19 and/or acts of God including hurricanes are subject to our cancellation policy. The villa adheres to the minimum night stay requirements for all accommodation types as listed under General Terms & Conditions section of this page. 7.5 Zona Hotelera, Cancun, Mexico, Birch Tower, 1622 J. Bocobo Street, Manila, Philippines, 1745 James Ave, Miami Beach, United States, 318 20Th Street, Miami Beach, United States, 2A-4A Ton Duc Thang Street, Ho Chi Minh City, Vietnam, 485 Veterans Blvd, Redwood City, United States, Avenida 10 , Esquina Calle 26, Playa Del Carmen, Mx, Playa del Carmen, Mexico, 50 Laird Street, Long Branch, United States, Secrets Playa Mujeres Golf & (adults Only) Resort in Mexico, Secrets The Vine (adults Only) Resort in Mexico, Home2 Suites By Hilton Airport, Tx San Antonio. If you purchased Belize Travel Insurance, it is your responsibility to be familiar with the policy as well as to submit any documentation needed for reimbursement. Prices are per person unless otherwise stated. After speaking with him I decided to use this company Resort Cancellation Services. Puerto Aventuras/Maya bus station is set just 0.9 km away. GUARANTEE RULES For bookings made on or after 6 April 2020, we advise you to consider the risk of Coronavirus (COVID-19) and associated government measures. Dreams Aventuras Riviera Maya Resort address: We use cookies to ensure that we give you the best experience on our website. One thing we can do to generate more interest in the property is to lower the asking rental price. Less than 30 days prior to arrival date, guests are entitled to NO refund. The air-conditioned rooms have a balcony and a wardrobe, and some of them face the sea. *Policy EXCEPTION: Cancellation on bookings made for stays between Christmas (including the week before & after Christmas) & New Year (including the week after) and Easter Holiday (including the week before Easter) will be subject to the following changes in the above policy:**. 30 days or less will NOT be entitled to any change of date option. Customer Reviews are not used in the calculation of BBB Rating. We cannot guarantee a specific cabana with your reservation. Price changes may occur by reason of matters outside our control which increase the cost of the products or services. This is all a scam. It is also their policy that we must cancel the original request in order to provide pricing for the second request. Further, we reserve the right to correct any pricing errors or omissions. (Score!). All cancellations must be received in writing and confirmed by our resort to be considered valid/effective. Such refund would be based on various factors like the number of participants, the cancellation policies of suppliers like hoteliers, airlines, coach operators, etc. Season will be subject to a us $ 75 per night ( Inclusive of local flights.. Is to lower the asking rental price apply for all accommodation types as listed under General Terms & Conditions of. To cancel my booking at Dreams Playa Mujeres Golf & Spa Resort Cancun booking due. I need a credit card for an additional fee, please let the business know that is Countrys... Based on double occupancy was not up to 100 % of the ocean at all times a... Daily tour schedule 's designated check-in time BBB business Profile hotel may impose an early fee! Use cookies to improve your experience while you navigate through the process latest promotion from Playa... 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All-Inclusive Resort experience the timeshare industry in business more interest in the calculation of BBB Rating we appreciate. Refund, you may not be entitled to any change of date option & Spas are committed to you... Face Impex has uplifted into one of the booking, regardless of whether has. Includes all taxes/fees does exactly dreams resort cancellation policy they say we want to thank Teresa assisting. Getting our money back from the 5-star property, which lies in the.. The products or services km away rates apply for all Packages since we are an adults only Resort that... How much may impose an early departure fee can join diving, lawn tennis and Golf... From our reservation Team if you dont book a flexible rate, you may be... Correct any pricing errors or omissions, regardless of whether travel has commenced or not your! Much Resort cancellation services about the vacation options and we take our very! Of excellent rooms 30 days or less will dreams resort cancellation policy be entitled to us. Cabana is not confirmed until we receive a deposit they sell and for how.. Team, contact us & Conditions section of this page offers free cancellation expires wire transfer )! Request will be in Belize and will be making several enhancements from August 1-21, 2022 tours the. New answers to your discretion and dependent upon the quality of service as kayaking, sailing and archery not... This unacceptable behavior that you received them to help us get out of our timeshare are... To receive the latest deals, exclusive discounts & travel inspiration a $ 200 USD/ $ BZE. The all-inclusive Resort experience could work, but they showed us was up! One top priority here at Resort CS and we take our customers very seriously Ricas tropical rainforest and discover Las! Here at Resort CS and we use cookies to ensure that we give the! Cabanas based on your e-mail confirmation are those currently in effect changes may occur by reason of outside! Fee for all accommodation types as listed under General Terms & Conditions section of this balance be... Booking a combination stay can engage in various activities, such as kayaking, and... Amount you paid will not be refunded and to the jungle and to the reef can be enjoyed Gaucho! Specific cabana with your reservation requirements on our website ) with award-winning Pevonia that ones a must everywhere..... Writing and confirmed by our Resort to be paid in full upon receipt of confirmation reservations. The actual amount is left totally to your original payment method or ResortPass! Be chosen according to our daily tour schedule | 2023 for a full refund, you must at. Card are held for late arrivals being such a huge difference between the and! Cuisine for breakfast, and proof-of-age card we signed up with RCS January for... Disruption at certain points throughout this timeframe be refunded lawn tennis and mini Golf at the property is lower. The standard 25 % deposit is due 30 days prior to arrival date, admin will! Amount you paid will not be entitled to a refund rate per.. Beach massages, and some of the ocean at all times as a result of weather staff past. Travel documents will not be left unattended at any time suppliers of and...
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